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| *Vultures Knob>>>Bike Repair |
Cant get Harley Davidson To Cooperate over a manufacture defect in the engine.? |
We have had our bike for a year and had to take to a dealership to get it repaired. They found a bolt in the cams and the piston area of the engine. All the mechanics at the dealership say we need a new engine but harley is refusing saying they can just rebuild the engine. I didnt pay 20 thousand dollars for a motocyle with a rebuilt engine. Do I have any legal grounds here for my claim. This has ruint my vacation that I have already paid for and cant even go on now. Check the warranty paperwork. You DID save it, right? It will spell out the coverage, the procedures for warranty claims, how the manufacturer or dealer will go about fulfilling the warranty. I'm not a lawyer, a motorcycle mechanic, or anything close to either, but I'd guess that by buying the bike, you agreed to abide by the terms of the warranty. If it says something like "repair or replace at the manufacturer's option", you get what they offer, or you do without. You could sue, but I think that the settlement would still be covered by that warranty agreement. I also think that you'd have to prove that the bike was worth significantly less with the rebuilt engine instead of a new one. Your best bet might be to negotiate with the manufacturer to have the work done at a dealership you know and trust, and that they add some extra time on to the warranty on the motor to compensate for your time and hassle. Breach of warranty for fitness of purpose. It sounds like minor damage. if they rebuild the engine it should have same warranty. all it means is they break it down and fix what the problem is. If it is only a yr old it does not have alot of miles on it so therefore it would not have to be a total rebuild. I am just guessing do not know all the details. But car manufacturers do the same thing if it happens to an engine. I believe that Harley-Davidson Co. has a warranty period of 12 thousand miles or 12 months; am I correct? Read the warranty information; Harley is one of the few bike manufacturers that will repair instead of replace. This is one of the reasons that I no longer own any HD's and I never will again. I've been riding for over 40 years and gave up on Harley when they started sticking it to the American motorcyclists by putting out junk even after the logo was purchased back from that Canadian sporting goods company AMF. Be that as is may; read your warranty and act upon it if you're able. They will try to stall you off until your bike is out of warranty. Unfortunately that bunch of "good ole boys" that started Harley as well as those free spirited fly boys from WWII that made Harley's popular are all long dead. Trade that piece of 50's junk in for a good bike from a company that appreciates your patronage. Good luck and good riding. Now you know why all Harley owners have oil all over them. A warranty is at the discression of the company that is honoring it. Basically, there is no law stating they have to repair the engine, rebuild it, or even give you a new one. But in good business ethics and relations, it makes sense to fix what is broken. In that end, the law is actually on HD's side. I personally would allow them to rebuild the engine. With it being so new, what they will do is replace the parts needing replacing, and you will have a new engine in a sense anyways. If it doesn't work to your satisfaction, or doesn't fix the issue, they will then replace the engine. But any company is going to try to fix the issue as cheaply as possible. Obviously, rebuilding the engine is cheaper than replacing. Let them do their procedure. I think they will be sure to get you what you need. Besides, mechanics will tell you the most expensive way is the best way to fix something. Not to get more money out of you, but because it is the BEST (as in the most assured) way to guarantee satisfaction. But those same mechanics aren't paying for the repair/replacement. If they were, their tune would change. Believe me - I am the daughter of an auto mechanic. He still does the same thing to me. . . I call BS. Everyone knows that Harley produces the best and highest quality motorcycles in the world. Further, their dedication to the Harley owners around the world is far too great to where they would not replace your engine. I refuse to believe that this great American company would do this to anyone that bought their products and its likely you are just bashing Harley because you can't afford to really own one. Bow to the power of the mighty V-twin! |
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